Terms & Conditions

Last updated: April 19, 2025

Welcome to StarterAid

These Terms and Conditions ("Terms") govern your use of the StarterAid website and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Overview of Services

StarterAid is a free vendor-matching platform that connects startups and small businesses with curated service providers and suppliers. Users can explore vendor recommendations based on their business type and needs without any cost or commitment. Our monetization comes from vendors who may choose to engage in premium placement or marketing opportunities.

2. Account Registration

To access certain features, you may choose to create a free StarterAid profile. You agree to provide accurate, current, and complete information, and to keep it up to date.

3. Vendor Engagement and Listings

StarterAid curates and displays vendor listings sourced from public and third-party databases. Vendors may request to claim, update, or enhance their listings. Sponsored placements or featured listings may be available to vendors for a fee.

4. Refund Policy

As the platform is free for users, there are no user-related fees or charges that qualify for refunds. Any transactions related to vendor services or sponsored listings are subject to separate agreements between StarterAid and the vendor.

5. User Conduct

You agree to use StarterAid only for lawful purposes. You must not:

• Misuse the platform or engage in any fraudulent activity.
• Interfere with the platform’s operations or access without authorization.
• Attempt to extract, scrape, or replicate content or vendor information at scale.

6. Intellectual Property

All content, graphics, trademarks, and data on the platform are owned by StarterAid or licensed to us. You may not copy, use, or distribute any materials without permission.

7. Limitation of Liability

StarterAid is provided "as is" without any guarantees. We are not liable for any direct or indirect damages related to your use of the platform, including inaccuracies in vendor listings or third-party services.

8. Termination

We may suspend or terminate your access to the platform at any time if you violate these Terms or act in a way that harms other users or the integrity of our service.

9. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which StarterAid is headquartered, without regard to conflict of law principles.

10. Updates to Terms

We may revise these Terms at any time. Updates will be posted on our website, and continued use after changes constitutes your acceptance.

11. Contact Information

Questions? Reach us at support@starteraid.com